Join the team behind Clairity.

You'll help healthcare customers understand what the platform can do, bring it into their work, and build a lasting relationship after launch. The role spans implementation, training, customer advocacy, and close coordination with our technical team.

What you'll do

• Guide healthcare customers from kickoff through launch and the first weeks of use.
• Build relationships with clinical, operations, IT, compliance, and executive stakeholders.
• Turn customer needs and feedback into clear, prioritized work for the technical team.
• Keep implementation plans, decisions, and a practical work queue up to date.
• Coordinate training, launch preparation, adoption check-ins, and issue resolution.
• Help create a repeatable customer playbook while communicating product boundaries honestly.

What you'll bring

• You have personally guided at least one healthcare technology or similarly complex enterprise customer from kickoff through launch.
• You have trained or onboarded clinical, operations, and IT stakeholders, adapting your communication to each group.
• You can keep implementation plans, decisions, blockers, and follow-up clear across several stakeholders.
• You can discuss product workflows and integration questions with technical teams without needing to write code.
• You handle sensitive information carefully and know when to involve privacy or compliance specialists.
• You communicate calmly, follow through, and take ownership when the path is still taking shape.

A clinical license and coding experience are not required. We value your ability to lead a launch and earn trust across a customer team.