1. Information We Collect
At Clairity, we collect and process the following types of information:
- Call recordings and transcripts
- User account information
- Business analytics data
- Usage patterns and preferences
2. How We Use Your Information
Your information is used to:
- Provide AI-powered call analysis and insights
- Improve our automated customer service solutions
- Generate business intelligence reports
- Enhance platform functionality
- Ensure service security and reliability
3. Data Protection
We implement robust security measures to protect your data:
- End-to-end encryption for call data
- Secure data storage and transmission
- Regular security audits and updates
- Access controls and authentication
- Data backup and recovery protocols
4. Data Sharing and Third Parties
We may share your data with:
- Service providers who assist in platform operation
- Analytics partners for service improvement
- Legal authorities when required by law
- Business partners with your explicit consent
5. Your Rights and Choices
You have the right to:
- Access your personal data
- Request data correction or deletion
- Opt-out of certain data processing
- Export your data
- Withdraw consent at any time